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Our Satisfaction Guarantie

Our customer may return any product within two weeks after arrival in the condition in which delivered against a full refund.

For returns from Germany, ask us to send you a package sticker. With that on the package, you can put the package in any DHL package box, or send the package from any post office without cost.

For returns from outside of Germany, you must pay the cost of return postage. More information about order cancellation can be seen in our Terms of Sale.

Although we value critical comments about our products or service, it is not necessary to state a reason for the return.

I contact every Internet customer approximately one year after their order, to see if they are still satisfied. In many years of Internet sales, we have yet to receive a negative comment.


Greg Smith

General Manager
Natural Style GmbH

Your right to cancel a purchase
Terms and Conditions of Sale
Privacy of Information
Contact - Impressum
Satisfaction Garantie
Our Viscose Collection
Our Outlet Store
About Natural Style
Customer Recommendation
Sales Cooperation
Care of Alpaca Garments
About Alpaka
Our Yarns
Table of Contents
Natural Style GmbH
Geschäftsführer: Gregory S. Smith
Reginfriedstr. 3
81547 München
Tel (0049) 89 - 6118295 Fax - 6118296